BACKGROUND
Location: Wilson, NC
Industry: General Contractor
Total vehicles: 504 vehicles
THE CHALLENGE
S.T. Wooten’s rapid growth and fleet expansion to nearly 500 vehicles made it increasingly difficult to manage maintenance in-house. To keep up, the company approved expensive rush orders with local mechanics but still experienced service backlogs, project delays, and mounting frustration among mechanics and drivers.
The Solution
Enterprise Fleet Management took over full maintenance of S.T. Wooten’s light-duty vehicles, utilizing its vast network of service suppliers and freeing the company’s mechanics to focus on heavy-duty equipment. Additionally, Enterprise’s Client Strategy Manager implemented a proactive plan to replace fleet vehicles every 150,000 miles, reducing downtime and costs.